BAA Executed
We sign it and operate like it matters
Cybersecurity-First
We started in security, not help desk
EHR Infrastructure
We keep your clinical systems running
No Long-Term Contracts
Month-to-month. Prove it every month.
Any MSP with access to your systems is a business associate under HIPAA. That means they need to operate under a Business Associate Agreement and maintain the security controls those agreements require. Most general-purpose MSPs will add healthcare clients without meaningfully changing how they operate. They'll take patient data access for granted, skip the BAA, and treat HIPAA compliance as someone else's problem.
Healthcare organizations are the most heavily targeted sector for ransomware. Patient records sell for hundreds of dollars each on the dark web, and attackers know that clinical disruption creates pressure to pay quickly. A practice that loses access to its EHR during patient hours faces immediate harm to patients and potential HIPAA breach notification obligations.
BadgerLayer started in cybersecurity. Healthcare IT at BadgerLayer means HIPAA-aligned security controls, executed BAAs, regular risk assessments, and documentation that holds up if you face an HHS audit or a cyber insurance claim. We serve medical practices across Wisconsin and into the Chicago metro.
We learn about your practice, your EHR environment, your compliance concerns, and where the gaps are. No obligation. If we're not the right fit, we'll tell you.
We document your current IT environment, conduct a HIPAA security risk assessment, execute a Business Associate Agreement, and build a proposal with clear pricing.
We deploy security controls, configure HIPAA-appropriate access policies, set up monitoring, and transition support. Your staff gets a direct help desk line from day one.
Help desk for daily issues, continuous threat monitoring, patch management, compliance documentation maintenance, and quarterly reviews. We manage IT so you can manage patient care.
Fast support for clinical and administrative staff. EHR login issues, workstation problems, printer connectivity, remote access, and Microsoft 365 questions. Technicians who understand what patient care schedules demand.
Servers, workstations, network connectivity, and user access management for your EHR. We coordinate with your EHR vendor so IT infrastructure issues don't become clinical workflow interruptions.
Managed threat monitoring, patch management, endpoint protection, email security with phishing simulation, MFA, network monitoring, and incident response. Built around how attacks on medical practices actually happen.
HIPAA requires regular documented assessments. We conduct them, help document your security posture and policies, and maintain the evidence trail for audits, breach investigations, and cyber insurance renewals.
HIPAA-appropriate configuration: conditional access, MFA, encrypted email, Teams for clinical communication, SharePoint for document management, OneDrive with retention policies. Configured so it doesn't create HIPAA exposure.
Encrypted backup for patient records and practice management systems with tested restores. Cloud backup for ransomware protection. Tested backups are the difference between same-day recovery and HIPAA breach notification.
Firewall management, secure Wi-Fi, guest network separation, VPN for remote provider access, and network monitoring. Clinical networks require proper segmentation to limit the blast radius of any security event.
We execute BAAs with healthcare clients and maintain the security controls, documentation, and incident response procedures those agreements require. Ongoing, not just at contract signing.
Free consultation. We'll assess your compliance posture and tell you where the gaps are.
Healthcare managed IT is priced per user per month. HIPAA-aware support costs more than generic IT because it requires more. But it costs far less than a breach, an HHS fine, or a full-time hire.
Small Practices
$125 - $175 /user/mo
1-15 staff. Help desk, security, M365, backup, monitoring, BAA, and HIPAA risk assessment. Full IT and compliance coverage.
Mid-Sized Practices
$150 - $225 /user/mo
15-50+ staff. Everything above plus advanced security, multi-location support, and compliance documentation maintenance.
Co-Managed IT
Custom
Practices with internal IT staff. Cybersecurity depth, HIPAA risk assessments, overflow support, and strategic consulting.
Exact pricing depends on staff count, locations, EHR environment, and scope. Detailed quote provided after a free consultation.
Most small and mid-sized practices are HIPAA covered entities but don't have the compliance infrastructure to match. They have an EHR, they have Microsoft 365, they may have a firewall. But they often lack documented security risk assessments, written HIPAA security policies, tested breach notification procedures, and vendor BAAs for every third party touching ePHI.
That's a significant gap. HHS Office for Civil Rights investigations increasingly target smaller practices following breaches. We address this systematically: BAAs executed, risk assessments conducted, technical safeguards implemented, documentation maintained as your systems and staff change.
Encryption at rest and in transit, automatic logoff, unique user identification, audit controls, and access controls on all systems touching ePHI. The HIPAA Security Rule's required standards implemented in your actual environment.
Security risk assessments, written policies, workforce training, access management procedures, and incident response plans. The documented foundation HIPAA requires and OCR investigators look for.
Documented breach notification procedures, incident response capability, and backup systems for rapid recovery. Your response timeline and documentation determine your regulatory exposure.
Most practices that need one don't have one documented. We'll assess your compliance posture and give you a clear picture.
Primary care, specialty practices, urgent care, and multi-provider groups. IT support that keeps clinical workflows running and patient data protected.
Particularly sensitive patient information. The confidentiality stakes in behavioral health extend beyond regulatory penalties to direct patient harm.
Dental, physical therapy, chiropractic, and optometry practices. Same HIPAA requirements, same need for a BAA-executing MSP.
Consistent security policies, centralized management, and IT support that scales across sites without creating security gaps between locations.
Medical billing companies, health-focused nonprofits, and organizations handling PHI. Same compliance obligations, same need for a compliant MSP.
Your current provider doesn't execute BAAs or conduct risk assessments? We make transitions clean and document your security posture from day one.
Do you sign a Business Associate Agreement?
Yes. We execute BAAs with every healthcare client, as required under HIPAA for any vendor with access to PHI. More importantly, we maintain the security controls and documentation those agreements require. We don't just sign and file.
How much does healthcare managed IT cost?
Most practices pay $125-225 per user per month depending on size, locations, and scope. That includes help desk, security, M365, backup, monitoring, BAA, and HIPAA risk assessment. Significantly less than a full-time IT hire and far less than an HHS fine. Detailed quote after a free consultation.
Can you support our EHR?
We support the IT infrastructure your EHR runs on: servers, workstations, networking, user access, and integrations. We coordinate with your EHR vendor so IT problems don't interrupt clinical workflows or patient care.
Do you require a long-term contract?
No. Month-to-month. We earn your business every month. Healthcare IT is too important to lock you into a contract with a provider who isn't delivering.
What does onboarding look like?
Free consultation, then a HIPAA security risk assessment and environment documentation. We execute a BAA, build a proposal with clear pricing, and onboard over 2-4 weeks: security controls deployed, access policies configured, monitoring set up, your staff gets a direct help desk line.
Do you help with HIPAA risk assessments?
Yes. Most practices need one and don't have one documented. We conduct the assessment, help document your security posture and policies, and maintain the evidence trail for audits, breach investigations, and cyber insurance renewals.
What areas do you serve?
Wisconsin statewide including Madison, Milwaukee, Janesville, Waukesha, Racine, Kenosha, Whitewater, Fort Atkinson, and Watertown. Jefferson, Walworth, Rock, Dane, and Waukesha counties. Chicago metro area. Remote support available nationwide.
Wazuh SIEM, vulnerability assessments, phishing simulation, and incident response for practices with advanced security or compliance needs.
Learn More →Confidentiality-aware managed IT for Wisconsin and Chicago metro law firms. Same security-first approach, adapted for legal practice.
Learn More →General managed IT services for Wisconsin small businesses. Help desk, monitoring, M365, networking, and cybersecurity.
Learn More →On-site healthcare IT support available across the region. Remote support available nationwide.
Tell us about your practice. We'll tell you what you need.
Or call us directly: (262) 220-7884
Computer repair & IT support issues? Get expert diagnosis within the hour (Mon–Fri, 9–6). Emergency computer repair? Call (262) 220-7884 for same-day service across Southern Wisconsin - from Madison to Milwaukee metro areas.
Real feedback from people across Southern Wisconsin who trust BadgerLayer with their technology. BadgerLayer LLC is fully insured for the services we provide.