When your internet goes down, email stops working, or a critical system fails, your business loses money. Your team loses focus. And if you're the one trying to fix it, you're not doing your actual job. Managed IT services from BadgerLayer change that equation — we handle the technology so you can run your business.
Remote support starts quickly, often within hours. On-site visits when needed. You talk to a real technician who knows your systems — no ticket queues or overseas call centers.
Every managed IT plan includes security fundamentals: patch management, account hardening, backup verification, and endpoint protection guidance. We don't treat security as an expensive add-on.
No surprise bills or hourly charges that add up. Month-to-month agreements available. Projects quoted upfront. You know what IT costs every month.
Our managed IT services are built for small and mid-sized businesses with 5-100 employees who depend on technology but don't have dedicated IT staff. If you're tired of calling random computer repair shops when something breaks, or asking "the tech-savvy person" in the office to fix everything, we can help.
We work with professional services firms, manufacturing companies, healthcare practices, nonprofits, local government offices, and retail businesses across Southern Wisconsin. What they have in common: technology is critical to their operations, and they need it to work reliably without becoming IT experts themselves.
Law firms, accountants, consultants, and agencies who need reliable systems, secure client data, and responsive support without the overhead of IT staff.
Clinics and practices needing HIPAA-aware IT support, secure patient data handling, and systems that can't go down during patient hours.
Production facilities and trade businesses where network downtime stops work, and where rugged, practical IT solutions matter more than fancy features.
Everything your business needs to keep technology working, secure, and out of your way.
Your team gets fast support for day-to-day issues: email problems, printer issues, login troubles, slow computers, Wi-Fi connectivity, software errors, and the classic "something weird is happening." We respond quickly and explain things in plain English.
We catch problems before they become emergencies. Automated monitoring watches for disk space issues, failed backups, security warnings, and performance problems. Regular maintenance keeps systems updated, patched, and running smoothly.
Business-grade network setup and ongoing management. Router and firewall configuration, reliable Wi-Fi coverage, guest network separation, and troubleshooting when connectivity issues arise. No more "the internet is slow" becoming an all-day problem.
Complete Microsoft 365 support: account setup, email migrations, security configuration, Teams and SharePoint deployment, shared mailboxes, OneDrive management, and license optimization. We handle the admin work so your team just uses the tools.
Backups that actually work when you need them. We configure proper backup systems, verify they're running correctly, and test restores so "we can restore from backup" isn't wishful thinking. Cloud backup options for offsite protection.
Practical cybersecurity built into daily operations: patch management, password policies, multi-factor authentication setup, endpoint protection guidance, email security, and employee phishing awareness. Security shouldn't be an afterthought.
We keep the transition to managed IT straightforward. Most businesses are fully onboarded within 1-2 weeks.
We document your current environment: users, devices, network setup, cloud services, pain points, and priorities. No surprises later — we understand what we're managing.
We address the biggest risks first: backup gaps, missing patches, account security issues, and unreliable systems. You see improvement in the first week.
Your team gets responsive support. Systems stay maintained, updated, and monitored. Technology fades into the background where it belongs — working reliably.
We're not a giant MSP with hundreds of clients and a call center. BadgerLayer is a Wisconsin-based managed service provider focused on small businesses in Southern Wisconsin. When you call, you get someone who knows your business, your systems, and your priorities — not a stranger reading from a script.
Our background is in cybersecurity, which means security isn't an upsell — it's built into how we manage IT from day one. We focus on practical solutions that actually protect your business, not checkbox compliance that looks good on paper.
Based in Whitewater, we serve Madison, Milwaukee, and surrounding communities. On-site support when you need it, fast remote support for everything else.
We started in cybersecurity. Every managed IT engagement includes proper security practices — not as an expensive add-on, but as standard operating procedure.
Month-to-month agreements available. You stay because the service works, not because you're trapped. We earn your business every month.
We explain what's happening and why in terms you understand. No unnecessary jargon, no scare tactics, no making simple things sound complicated.
Managed IT services means outsourcing your business technology support to a dedicated IT provider. Instead of hiring full-time IT staff or only calling for help when something breaks, a managed service provider (MSP) like BadgerLayer proactively maintains your systems, monitors for problems, handles day-to-day support requests, and keeps your technology secure and updated. You get predictable monthly costs and fewer disruptions.
Managed IT pricing depends on your number of users, devices, and the level of support you need. Most small businesses in Wisconsin pay between $100-200 per user per month for comprehensive managed IT services. We offer flexible month-to-month plans with no long-term contracts required. Use our quote calculator for an instant estimate, or contact us for a customized proposal based on your specific environment.
No long-term contracts required. We offer month-to-month managed IT agreements because you should stay with us because the service works — not because you're locked in. Projects and one-time work are quoted upfront with no surprises.
We prioritize urgent issues and typically begin remote support the same business day. Most problems can be resolved remotely within hours. If you need on-site IT support, we schedule based on severity and your location within Southern Wisconsin. Managed IT clients get priority response over break-fix customers.
Yes — Microsoft 365 administration is a core part of our managed IT services. We handle M365 setup, email migrations, account security configuration, shared mailboxes, Teams and SharePoint deployment, OneDrive for Business, and ongoing user support. We can also help you optimize your Microsoft licensing to avoid overpaying.
Break-fix IT support means you call when something is already broken and pay per incident. Managed IT is proactive — we monitor your systems, apply updates, maintain security, and fix small problems before they become big ones. Managed IT typically costs less over time because you prevent expensive emergencies and downtime. You also get predictable monthly costs instead of surprise repair bills.
Yes. Security is built into our managed IT services: regular patching, account hardening, endpoint protection guidance, backup verification, email security, and phishing awareness. For businesses needing deeper security — compliance requirements, security monitoring, incident response — we offer dedicated cybersecurity services that can be added to your managed IT plan.
BadgerLayer provides managed IT services throughout Southern Wisconsin with both on-site and remote support options. We're based in Whitewater and serve businesses in Madison, Milwaukee, Waukesha, Brookfield, Fort Atkinson, Janesville, and surrounding communities. If you're within driving distance, we can be there when you need hands-on help.
Computer repair & IT support issues? Get expert diagnosis within the hour (Mon–Fri, 9–6). Emergency computer repair? Call (262) 220-7884 for same-day service across Southern Wisconsin - from Madison to Milwaukee metro areas.