Effective Date: December 22, 2025
Last Updated: December 22, 2025
1. Introduction
1.1. BadgerLayer ("Company," "we," "us," or "our") operates the website located at badgerlayer.com (the "Site") and provides computer repair, IT support, and cybersecurity services (collectively, the "Services").
1.2. This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you access or use our Site or Services.
1.3. By accessing our Site or using our Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with this Privacy Policy, please do not access the Site or use our Services.
2. Information We Collect
2.1. Information You Provide Directly
When you fill out a contact form, request a quote, schedule a service appointment, or otherwise communicate with us, we may collect the following information:
(a) Name;
(b) Email address;
(c) Phone number;
(d) Physical address;
(e) Description of service needs; and
(f) Any other information you voluntarily provide.
2.2. Information Collected Automatically
When you visit our Site, we automatically collect certain information through cookies and similar tracking technologies, including but not limited to:
(a) IP address (anonymized);
(b) Browser type and version;
(c) Operating system;
(d) Pages visited and time spent on each page;
(e) Referring website or source; and
(f) General geographic location (city/region level).
2.3. Cookies and Tracking Technologies
Our Site uses cookies, which are small text files stored on your device. We use: (a) essential cookies necessary for the Site to function properly; and (b) analytics cookies (specifically Google Analytics) to understand how visitors interact with our Site.
3. Use of Information
3.1. We use the information we collect for the following purposes:
(a) To respond to your inquiries and service requests;
(b) To provide computer repair, IT support, and cybersecurity services;
(c) To schedule and manage appointments;
(d) To send service-related communications;
(e) To improve our Site and Services;
(f) To analyze Site traffic and usage patterns; and
(g) To comply with applicable legal obligations.
3.2. We do not sell, rent, lease, or otherwise disclose your personal information to third parties for their marketing purposes.
4. Disclosure of Information
4.1. We may disclose your personal information in the following circumstances:
(a) Service Providers. We may share information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, and email delivery;
(b) Legal Requirements. We may disclose information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency); and
(c) Business Transfers. In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction.
5. Third-Party Services
5.1. Google Analytics. We use Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses cookies to help analyze how visitors use our Site. The information generated by the cookie about your use of the Site will be transmitted to and stored by Google on servers in the United States.
5.2. You may opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on, available at: https://tools.google.com/dlpage/gaoptout.
6. Data Retention
6.1. We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including:
(a) Contact form submissions: Two (2) years after last communication;
(b) Service records: Five (5) years for warranty and support purposes; and
(c) Analytics data: Twenty-six (26) months (Google Analytics default setting).
7. Data Security
7.1. We implement commercially reasonable technical and organizational measures designed to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
7.2. However, no method of transmission over the Internet or method of electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
8. Your Rights
8.1. Subject to applicable law, you may have the following rights regarding your personal information:
(a) Right of Access. The right to request access to the personal information we hold about you;
(b) Right of Rectification. The right to request correction of inaccurate or incomplete personal information;
(c) Right of Erasure. The right to request deletion of your personal information, subject to certain exceptions; and
(d) Right to Opt Out. The right to opt out of analytics tracking.
8.2. To exercise any of these rights, please contact us using the information provided in Section 12 below.
9. California Privacy Rights
9.1. If you are a California resident, you have additional rights under the California Consumer Privacy Act ("CCPA"), as amended by the California Privacy Rights Act ("CPRA"), including:
(a) The right to know what personal information we collect, use, and disclose;
(b) The right to request deletion of your personal information;
(c) The right to correct inaccurate personal information; and
(d) The right to opt out of the sale or sharing of personal information.
9.2. We do not sell or share personal information as defined under the CCPA/CPRA.
10. Children's Privacy
10.1. Our Site and Services are not directed to individuals under the age of thirteen (13). We do not knowingly collect personal information from children under 13.
10.2. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information. If you believe we have collected information from a child under 13, please contact us immediately.
11. Changes to This Privacy Policy
11.1. We reserve the right to modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated Privacy Policy on the Site.
11.2. Your continued use of the Site or Services following the posting of changes constitutes your acceptance of such changes. We encourage you to review this Privacy Policy periodically for any updates.
12. Contact Information
12.1. If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
BadgerLayer LLC
1260 W Main Street, 138, Whitewater, Wisconsin 53190
Email: hello@badgerlayer.com
Phone: (262) 220-7884
Website: badgerlayer.com
© 2025 BadgerLayer. All rights reserved.