Frequently Asked Questions
How much does outsourced IT for a law firm cost?
Most law firms pay $100-200 per user per month depending on size and scope. That typically covers help desk, security, M365 management, backup, and monitoring. It's significantly less than a full-time IT hire and you get broader expertise. We'll give you exact pricing after a free consultation.
What makes you different from a general MSP?
We started in cybersecurity, not help desk. Every law firm engagement includes access controls, audit logging, encrypted storage, MFA, and email security as baseline requirements. We understand that a data breach at your firm isn't just an IT problem, it's a bar complaint and malpractice exposure. Most MSPs don't think in those terms.
Do you require a long-term contract?
No. Month-to-month. We earn your business every month. If we're not delivering, you can leave. That's how we think it should work.
Can you support our practice management software?
We support the IT infrastructure it runs on: servers, workstations, networking, user access, and M365 integrations. We coordinate with your software vendor so IT issues don't become workflow disruptions or missed deadlines.
What does onboarding look like?
Free consultation first, then an assessment of your current environment. We build a proposal with clear pricing. Onboarding takes 2-4 weeks: we deploy security controls, configure access policies, set up monitoring, and transition support. Your team gets a direct line to our help desk from day one.
Do you help with cyber insurance documentation?
Yes. Cyber insurance underwriters are tightening requirements for law firms. We provide the documented security controls, policies, and risk assessments that applications and renewals require.
What areas do you serve?
Wisconsin statewide including Madison, Milwaukee, Janesville, Waukesha, Racine, Kenosha, Whitewater, and Fort Atkinson. Chicago metro including Naperville, Oak Brook, Schaumburg, and Joliet. Remote support available nationwide.